Refund policy

Return & Refund

As a family owned micro-business, we have an all sales final policy. This means we cannot accept returns or offer refunds.  However, our values guide us in making any issue a community member experiences right through replacement.

Replacement

Please inspect your order upon receipt and contact us immediately by email (owner@ezwood-llc.com) or phone (256-804-7050). If the item is defective, damaged or if you receive the wrong item, we can evaluate the issue and make it right with a replacement at no cost.